It goes without saying that the Internet has revolutionized how we do business around the world. From the comfort of their homes, consumers can buy practically anything and have it sent to them from just about anywhere.
With this explosion of access to markets, it is very easy for businesses with a strong online presence to lose the personal relationship many consumers seek out when purchasing goods. If you don't have an actual physical location that customers can visit, what's the point of maintaining a personal relationship with your customers? Now, more than ever, is it important for businesses to create personal relationships with customers online.Read More